The new Elizabeth line will dramatically improve station and train accessibility when travelling in London
The Elizabeth line has been built to provide step-free access from street to platform to help connect people to more of London. All stations are staffed from first to last service so you can get the help you need throughout your journey.
There are 10 stations which have level access from platform to train. For other stations on the line staff will deploy a manual boarding ramp which does not need to be pre-booked.
For people who need step free access to a train there are marked, dedicated wheelchair spaces to board the train at a specific carriage.
The new trains have a specific carriage with dedicated wheelchair spaces close to doors, separate from other multi-use spaces. There are also clearly marked priority seats.
The line is opening in phases. At first you will need to switch between Elizabeth line trains at some stations. However, the station staff are there to help when you arrive – you don’t need to pre-book assistance.