NAC: Motability Join The Queue

In Focus: Waiting times for Motability customers and adapted vehicles affected by parts supply delays

Geoff Spink - NAC member

Long waits to renew adapted vehicles

If you drive an adapted vehicle or, like me, you’re a member of the Motability Scheme, you may be in for an unpleasant surprise when it comes to renewing that vehicle.

Supply chains the world over have been stretched to breaking point and one of the items in extremely short supply is computer chips, many of which are now used in the automotive industry.

Motability customers have been told that waiting six months will be the norm and probably extending their lease for a year would be advisable.

Many of us prefer to go our own route, finding the Motability scheme too restrictive. But here again if you talk to your local dealer they are likely to remind you that the pipeline is running dry.

Parts for vehicle adaption may be scarce

What’s more, manufacturers are stripping out some of the very useful assistive features from their vehicles because of the shortage of semiconductors: things like reversing cameras, parking assist and lane assist are being dropped from some vehicles because again, the components just aren’t there.

It’s very likely parts for a vehicle adaptation will also be scarce. This should even out eventually, but for now we just have to bide our time.

You can read more about this on the Motability website.

Read more from the NAC in the full Summer 2022 Newsletter (PDF)