NAC Stories: Introducing Paul Randall

Meet our new Communications Officer, Paul Randall, talking about communications and sharing his perfect weekend

Our new Communications Officer, Paul, started working part-time for the NAC in April. We look forward to working closely with Paul over the coming months, but took this opportunity to get to know him a bit better.

Can you tell us a bit about yourself?

I live in Nottingham with my partner, our two teenage kids and two crazy spaniel dogs. I’ve worked in various communications roles with a range of different charities for over 30 years almost always working with volunteers. In my spare time (before we had children) I enjoyed the outdoor life and motorbikes and now that the kids are getting a bit older I’m hoping to spend more time in the hills or on two wheels.

What is the role of a Communications Officer?

I think it’s all about making sure communications are as effective as possible. The goal is for people to be fully informed and feel connected to the organisation. But it’s also about listening. When I worked on the radio I quickly realised that you need to get to know your audience, otherwise they’ll just switch channels. So it’s very important to me to get to know the beneficiary community better and find out what you want from the NAC as well as supporting the NAC with its communications.

What attracted you to working with the NAC?

I had a couple of days in the week to spare and I wanted to put them to good use. The role really appealed to me as I’ve been interested in disability issues for a long time especially through my professional work. I’m in the same age bracket as beneficiaries and NAC members, so I could see a lot of synergy there too.

How will you know the most appropriate way of communicating with our beneficiary community?

There’s already been a lot of work done in this area by Sarah, who was the previous Communications Officer. I think it’s important to look at what’s working and do more of it, and also what isn’t working and find ways to improve. These days there are multiple ways of communicating using print, online, phones, events… the list just keeps growing. It’s really a question of meeting the needs of each individual and finding ways to connect.

What do you hope to achieve in your first year of working with the NAC?

I want to continue to improve the link between the NAC with the beneficiary community. If I can see progress within 12 months then I know we’re on the right path.

I’d really like to get to know beneficiaries better, so please email me if you’re happy to have a chat.

My perfect weekend

Early riser or night owl? I’m an early riser - best part of the day!

Wine or water? Wine is fine. But beer is better!

Dog or cat? I spend a lot of time with our two dogs, Hugo and Oli and have always enjoyed hanging around our canine friends.

Cook at home or eat out? I do a lot of cooking at home and have recently started making my own pasta, which has been a real surprise at how much better it is than the shop stuff. But it’s nice to eat out every now and again.

Park run or countryside cycle? My first choice of transport is my bike.

Football or rugby? Neither. Cricket is where it’s at.

Rock or pop? Either. I used to work on the local BBC’s music programme and enjoy all sorts of music.

Staycation or holiday abroad? I do enjoy popping over to France when I get the chance.

Cinema or theatre? Cinema for me, ideally with some popcorn and a Kiora orange.

I couldn’t get through the weekend without……… A cup of tea.


Read more from the NAC in the full Summer 2022 Newsletter (PDF)


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