The Department for Transport has published their report on their research into the experiences of disabled rail passengers. The research, which was commissioned in 2017, looks at the "end-to-end journey experience, looking in depth at rail travel and when and how barriers may be experienced by disabled passengers". The aim was to gain better understanding of real-life experiences and improve their passenger experiences.
"Around one in five respondents reported that they find train travel difficult."
To read the full report or the summary click here.