Beneficiary Engagement

a hand holding a pen over paper with the words communication, what, where, when, how, why and who written on itWhat is Beneficiary Engagement and Why is it Important?

Our Trustees have a very important role. Their responsibilities include setting the strategic direction of the Trust and making sure that the Trust’s resources are used effectively to meet the charity’s published objectives – which are all about meeting the needs of beneficiaries.

To fulfil this role effectively, it is essential that they have a good understanding of the needs and lived experiences of the whole beneficiary community.

Beneficiary Engagement is the range of opportunities, both new and existing, which will enable the Trustees to gain this understanding.

Ways that Trustees find out about beneficiaries’ needs

There are a number of opportunities for the Trustees to hear the views and lived experiences of beneficiaries.

To learn more about each one and the information that has been discussed to date:

  • use the links on the right, or
  • see the flow chart below showing how all the opportunities work together. Hover over the boxes and click on those which are highlighted in orange for more information.

 

Find out why we have made changes and introduced Beneficiary Engagement